SharePoint is a “large beast”, it can deliver a wonderful array of functionality, however I still encounter clients and organisations in the wider world that feel that SharePoint just doesn’t deliver on its promises... But why?
To me it fundamentally comes down to 3 things:
1. Wrong starting point
Please don’t do a “SharePoint Project” any more! Technology never solves problems, it facilitates the organisation or end user to achieve, SharePoint is no different. Do a business change project, sort out a business process do something for your business.
2. No Directions
Just because SharePoint has a stack of functionality doesn’t mean you can go into a project without a clearly defined business vision and set of requirements, if you do the project will almost always fail to deliver.
3. Rose-tinted Glasses
Less obvious but equally damaging, is end-user perception, especially when your “showing” SharePoint to a client. Be it a causal “look this is what SharePoint does”, a formal pitch or an event you must be clear to clients as to what your showing, how far from OOTB it is and how they get what your showing. Office Versions, customisations, add-ins, ways of working all fundamentally change the SharePoint experience, what it can deliver and how much it’s going to cost to deliver.
“Lead with the business and be transparent; then think about SharePoint”